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How to Deal with Spam Email

Continued from page 2

What Can I Do About Spam I Have Already Received?

Report it to the Federal Trade Commission. Senda copy of unwanted or deceptive messages to uce@ftc.gov. The FTCuses the unsolicited emails stored in this database to pursuelaw enforcement actions against people who send deceptive spamemail.

Let the FTC know if a "remove me" requestis not honored. If you want to complain about a removal link thatdoesn't work or not being able to unsubcribe from a list, youcan fill out the FTC's online complaint form at www.ftc.gov. Yourcomplaint will be added to the FTC's Consumer Sentinel databaseand made available to hundreds of law enforcement and consumerprotection agencies.

Whenever you complain about spam, it's importantto include the full email header. The information in the headermakes it possible for consumer protection agencies to follow upon your complaint.

Send a copy of the spam to your ISP's abuse desk.Often the email address is abuse@yourispname.com or postmaster@yourispname.com.By doing this, you can let the ISP know about the spam problemon their system and help them to stop it in the future. Make sureto include a copy of the spam, along with the full email header.At the top of the message, state that you're complaining aboutbeing spammed.

Complain to the sender's ISP. Most ISPs wantto cut off spammers who abuse their system. Again, make sure toinclude a copy of the message and header information and statethat you're complaining about spam.

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